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Job Description
8 : 00am-4 : 30pm $15.00Pro Resources offers weekly pay, referral bonus, health insurance and the opportunity to work in a great work environment! We have an opening for Hose Tech as a Customer Service Representative.
Hose Tec is a diversified manufacturer of thermoplastic Hose and Tubing products featuring leading edge technology. Providing quality industrial hoses and accessories since 1984.
Job Duties : Assist customers that call in to Hose Tec and make follow up sales calls.Purchase parts for Hose Tec production.
Receiving parts into the Hose Tec facility for production needs.Enter all purchase orders that are sent in for processing.
Enter export orders and complete all paperwork needed for shipment.Handle all correspondence with customers.Creating and printing reports for open orders, to buy lists etc.
for smoother operation of the department.Setting up new parts for products including Bill of Materials.Supply and sending paperwork to Logistics for Shipping.
Fill out appropriate customer product complaint paperwork when applicable.Process customer returns and complete appropriate paperwork.
Enter and keep track of all credits.Handle all technical requests made by customers for new products, fill out appropriate paperwork and forward to the Hose Tec production team.
Type up quotes and distribute by mail, fax or e-mail to customers.Enter pricing into the computer system.Address customer claims and concerns with Hose Tec production to ensure continuous quality improvement while promoting the overall corporation and all of its products and services.
Initiates corrective action to customers in regard to handling of problems, concerns and product complaints.Maintains files and work directly with the Hose Tec Production Manager to ensure that all product complaints are properly submitted and followed up with customers.
Coordinates with Hose Tec Production Manager to implement and maintain customer pricing on all products.Learn and follow ISO procedures for work instructions in this classification.
Essential Functions : Ability to read, analyze and interpret general business periodicals, journals, technical procedures, and government regulationsAbility to write reportsAbility to effectively present informationAbility to work with mathematical conceptsAbility to solve practical problemsAbility to pass pre-employment drugscreenAbility to pass pre-employment background checkAbility to lift up to 50lbs#Crawfordsville
Full Time
Business Services
$36k-45k (estimate)
05/25/2024
07/24/2024
proresourceshr.com
MINNEAPOLIS, MN
25 - 50
1991
<$5M
Business Services
The job skills required for Customer Service Rep include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Rep positions, which can be used as a reference in future career path planning. As a Customer Service Rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Rep. You can explore the career advancement for a Customer Service Rep below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Rep job description and responsibilities
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Rep jobs
Communicate as efficiently as possible.
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Don’t worry about acquiring expensive gear; focus on the learning first.
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A commitment to providing great customer experiences by working with enthusiasm, energy and pace.
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Step 3: View the best colleges and universities for Customer Service Rep.